Stakeholders > Interaction with stakeholders
By assuming responsibility for economic, environmental and social consequences of our activities we endeavor to provide stakeholders with an opportunity to be heard and to take part in making decisions affecting their interests. We are committed to improvement of approaches to the dialogue and to maximization of effectiveness of the interaction process for the purpose of prompt identification of problems and finding coordinated solutions.
Information disclosure and transparent business conduct underlie the interaction with stakeholders.
In order to maintain a continuous dialogue with stakeholders we use the following forms of interaction:
- meetings, conferences and round tables;
- partnership and membership;
- regular reporting on the Company’s activities;
- corporate portal and other Internet resources;
- questionnaires and surveys.
Map of stakeholders’ requirements
| List of stakeholders | Topics relevant for stakeholders in 2011-2012 |
|---|---|
| Shareholders and investors | Financial stability and receipt of target profit
Effective corporate governance Mitigation of investment risks Protection of shareholders’ rights |
| Consumers | Reliable and high-quality power supply
Transparent policy of tariff formation Fulfillment of technological connection obligations Improvement of service quality |
| Personnel | Fair salary
Creation of a safe work environment Social support Training and development |
| Governmental bodies and local self-governing authorities | Creation of conditions for development of regions
Assurance of the population safety Efficient use of resources Mitigation of a direct environmental impact |
| Suppliers and contractors | Timely and accurate fulfillment of contractual obligations
Transparent purchasing systems |
| Educational institutions and scientific community | Support of education quality improvement
Support of scientific and research activities |